FAQ
Welcome to the Old Havana Casino FAQ section, your go-to guide for all things related to your gaming experience with us. Whether you're a seasoned player or just starting your journey, this page is designed to provide you with the essential information needed to navigate our casino effortlessly. Our goal is to ensure that you have a seamless, enjoyable, and secure experience while playing.
Here, you'll find answers to a wide variety of questions, from setting up your account to understanding our generous bonuses and promotions. We know how important it is for you to feel confident and informed, which is why we've compiled the most common queries in one easy-to-access location. Each answer is crafted to be clear and concise, providing you with the knowledge you need.
Old Havana Casino takes pride in offering an outstanding gaming environment powered by Real Time Gaming software. Our commitment to excellence is reflected not only in the variety of games available but also in our dedication to player satisfaction and support. Whether you're looking to understand our withdrawal process or need assistance with a technical issue, this FAQ is here to help.
Dive into the world of Old Havana Casino with confidence, knowing that we value transparency and fairness in all our dealings. We invite you to explore the FAQs below and discover how we can enhance your gaming experience. Let’s get started!
How do I set up an account at Old Havana Casino?
Setting up an account at Old Havana Casino is a straightforward process. Visit our homepage and click on the 'Sign Up' button. You'll be prompted to fill in your personal details, such as name, email, and preferred currency (USD). After completing the registration form, you'll receive a confirmation email. Follow the link in the email to verify your account and start playing. Remember, our customer support team is available to assist you should you encounter any issues.
What bonuses are available at Old Havana Casino?
Old Havana Casino offers a variety of bonuses to enhance your gaming experience. New players can enjoy a 200% welcome bonus up to $2,000 by using the code 'Havana200'. We also offer a 250% bonus up to $1,250 and a 150% bonus up to $3,000 with respective codes. Additionally, we have themed promotions for holidays, free spins, and exclusive offers. Keep an eye on our promotions page to stay updated on the latest offers.
What are the No Deposit Bonus Codes for Old Havana Casino?
Our no deposit bonuses are perfect for trying out our games without risking your own money. These bonuses can vary, so it's best to check our promotions page or subscribe to our newsletter for the latest codes. Typically, these offers will require you to enter a specific bonus code during registration or in the cashier section. Make sure to read the terms and conditions associated with each bonus for wagering requirements and withdrawal limits.
How do deposits and withdrawals work at Old Havana Casino?
Depositing and withdrawing funds at Old Havana Casino is simple and secure. We accept various payment methods, including Visa, MasterCard, Neteller, and more. To deposit, log into your account and navigate to the cashier section. For withdrawals, select your preferred method and follow the instructions. Processing times may vary depending on the method chosen, with some, like e-wallets, being faster than others. Always ensure your account details are up-to-date to avoid any delays.
Is Old Havana Casino licensed and regulated?
Yes, Old Havana Casino is fully licensed and regulated to ensure a fair and secure gaming environment. We adhere to strict industry standards and utilize advanced security measures to protect player data and transactions. Our games are regularly tested for fairness, providing you with peace of mind as you enjoy our diverse gaming options.
How can I contact customer support at Old Havana Casino?
Our dedicated customer support team is here to help you with any questions or issues you may encounter. You can reach us via email at support@oldhavanacasino.eu or call our toll-free number at 1-888-222-3098 for assistance. We are committed to providing prompt and effective support, ensuring your gaming experience remains smooth and enjoyable.
What software does Old Havana Casino use?
Old Havana Casino is powered by Real Time Gaming, a leading software provider known for its high-quality games and seamless user experience. This partnership allows us to offer a wide selection of games, including slots, table games, and more, all with stunning graphics and engaging gameplay. Our software ensures a reliable and exciting gaming experience, whether you're playing on a desktop or mobile device.
At Old Havana Casino, your gaming experience is our top priority. We understand the importance of creating a secure and inviting environment where you can immerse yourself in the excitement of our games without worry. Our state-of-the-art security measures and commitment to fairness ensure that every spin, hand, or roll of the dice is as genuine as it gets.
Getting started is a breeze—our user-friendly platform allows you to sign up and dive into your favorite games within minutes. With a plethora of bonuses and promotions at your fingertips, there is always something new and exhilarating to discover. Whether you're chasing a jackpot or enjoying a leisurely game, Old Havana Casino promises endless entertainment.
Join our community today and see for yourself the blend of security, fairness, and thrill in every game. Don't miss out on the chance to claim amazing bonuses and explore our vast game library. Sign up or log in now, and let the fun begin!